Knowledgebase: Return Policy
Product Guarantees
Posted by Jamie M. on 19 November 2014 09:42 PM

Please note that does not issue claims or guarantees based on a product's description or expected results.  Product descriptions, especially product guarantees, are provided to us by the manufacturer.  Any and all guarantees are the responsibility of each respective manufacturer, especially if the guarantee grants a refund after using the product.

Our return policy supercedes any all return policies governing purchases made on our site.  If a product does carry with it a manufacturer's guarantee, please contact them directly for further assistance.

For further clarification, if a product you purchases is unopened and is within the guidelines of our return policy, then you are entitled to return the product to us.  The above discussion mainly pertains to products that have been opened/used and did not live up to your expectation.

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