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Knowledgebase : Policies > Return Policy
We offer a money-back guarantee on all products that have not been opened and/or used. If you open and/or use the product(s), we cannot and will not accept them back. PLEASE MAKE NOTE OF THESE IMPORTANT POINTS CONCERNING RETURNS: You must contact us w...
We do not sell expired products. However, there are rare times where products that are near or at expiration slip through the cracks. If for some reason you should receive a product that is already expired, simply submit a support ticket and we will take ...
Please note that 911HealthShop.com does not issue claims or guarantees based on a product's description or expected results. Product descriptions, especially product guarantees, are provided to us by the manufacturer. Any and all guarantees are the respon...
There are rare times when packages are returned to us due to one of the following: * An incorrect address provided to us by customers * Shipping carrier mistakes * Undeliverable situations such as "no mail receptacle" or other hindrances preventin...